Now in its fifth edition, this bestselling text brings a fresh and unique approach to managing organizational change, taking the view that change, creativity and innovation are interconnected. It couples a strong theoretical understanding of change, creativity and innovation with practical guidance and ideas for organizational change and development.
With over 40 international case studies, discussing renowned companies like Amazon, Canva, the NFL, and General Motors, as well as new topics such as social innovation in the creative sector, this edition offers real-world insights that resonate across industries.
This book is a must-read for Change Management and Organizational Change modules, as well as those focussing on creativity and innovation.
Patrick Dawson is Emeritus Professor of Management at the University of Aberdeen.
Constantine Andriopoulos is Professor of Innovation and Entrepreneurship and Associate Dean for Entrepreneurship at Cass Business School, City, University of London.
Steven Pattinson is Associate Professor of Entrepreneurship at Newcastle Business School, Newcastle University.
PART ONE Setting the Scene: The Changing Landscape of Business Organizations
1 Introduction
2 The Process of Change, Creativity and Innovation
3 A Brief History of Management Thought in the Development of Concepts, Theories and Business Practice
PART TWO Change and Innovation in Organizations
4 Classifying Theories of Organizational Change: A Brief Overview
5 Change Management Practice: Choices, Lessons Learned and Key Considerations
6 Human Dimensions: Readiness, Communication, Sensemaking and Culture
7 People and Change: Power, Politics, Resistance and Temporal Frames
8 Conventional Frameworks: Planning, Diagnostics and Sequence
9 Interpretative Frameworks, Dialogical OD, the Learning Organization and Appreciative Inquiry
10 The Processual Turn: Politics, Context and Time
PART THREE Creativity, Innovation and Change in Organizations
11 Creative Industries, Innovative Cities and Changing Worlds
12 The Individual: Promoting Critical Thinking
13 The Group: Nurturing Teamwork
14 Fostering Creativity and Innovation: The Role of Organizational Structure, Systems, Resources and Culture
15 The Leader: Promoting New Ideas at Work
16 Conclusion