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Operations and Process Management 7th edition

Operations and Process Management 7th edition

Paperback by Slack, Nigel; Brandon-Jones, Alistair; Burgess, Nicola

Operations and Process Management

£64.99

ISBN:
9781292729268
Publication Date:
21 Aug 2024
Edition/language:
7th edition / English
Publisher:
Pearson Education Limited
Pages:
608 pages
Format:
Paperback
For delivery:
Estimated despatch 31 Oct - 1 Nov 2024
Operations and Process Management

Description

Master the core subject principles of business operations and processes Operations and Process Management 7th edition is the ultimate text for those wishing to successfully manage business operations, equipping you with the critical and practical tools to manage business operations successfully. A must-read textbook for students who want to embark on a career in the field of operations, it approaches each topic from a managerial perspective, providing a relevant, real-world understanding of the core principles of the subject. With a range of examples, frameworks and techniques incorporated in each chapter, the book is designed to help you better analyse existing operations and understand ways to deal with operational and process challenges. Key features: Updated case studies drawing from a diverse range of industries and organisations from around the globe. New 'Responsible Operations' sections, introduced in all chapters, highlighting the ethical, social and environmental issues associated with operations decisions. A focus on recent developments reflecting the shifting operations environment, including the implications of hybrid working, increased volatility in supply chains, and updated coverage of agile project management. This text is for everyone wanting to understand the nature, principles and practice of operations and process management. It is aimed primarily at students with some management experience or those about to begin their career in management.

Contents

Preface Acknowledgements Chapter 1 Operations and Processes Chapter 2: Operations and Strategy Impact Chapter 3: Product and Service Innovation Chapter 4: Scope and Structure Chapter 5: Process Positioning Chapter 6: Process Analysis Chapter 7: Supply Chain Management Chapter 8: Capacity Management Chapter 9: Inventory Management Chapter 10: Operations Planning and Control Chapter 11: Improvement Chapter 12: Lean Operations Chapter 13: Quality Chapter 14: Risk and Resilience Chapter 15: Project Management Index

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