A practical guide to the knowledge, principles and skills you need to improve your personal and professional interactions, build your confidence and change your life. Learn how to flex your style of interaction to get on better with other people O how to build rapport, reduce conflict, and develop collaborative relationships with positive outcomes for everyone. O Relate more successfully to other people, both at work and at home O Flex your style of interacting with others to suit the individual O Increase your confidence as a communicator O Develop your skills as a leader O Get more out of virtual communication This book will help anyone to be more confident in their relationships with people, both at work and outside work. New to this editiona O New chapter: this new edition contains a brand new chapter on leadership O Updated and refreshed: refreshed to include new material on getting on with people digitally/when working remotely, and on communicating inclusively and tackling unconscious bias O Practical tools, techniques and activities: material to help you put your learning to use right away O Free online content: new online workbook for readers to download, in addition to free supplementary templates, self-assessment quiz and videos Table of Contents PART 1 O WhatOs your Style?aChapter 1 Your Brain and You aChapter 2 What are the Styles and WhatOs Your Style?aChapter 3 Being Self-Aware - the Four StylesaChapter 4 NavigatorsaChapter 5 MobilisersaChapter 6 EnergisersaChapter 7 Synthesisersa PART 2 - How to recognise Styles in other peopleaChapter 8 Being Aware of OthersaChapter 9 Living and Working with NavigatorsaChapter 10 Living and Working with MobilisersaChapter 11 Living and Working with EnergisersaChapter 12 Living and Working with Synthesisersa PART 3 O How to apply the Styles in your work and lifeaChapter 13 Strategies for Positive Influence and ImpactaChapter 13 how to maximise influence when communicating virtuallyChapter 14 Engaging CommunicationChapter 15: Leading OthersChapter 16 Communicating Inclusively Chapter 17 Enhancing your self confidenceChapter 18 Building your Resilience and Re-energising