Help your students understand how organisations operate with the ultimate guide coming from the leading experts in the field. Operations Management, 10th edition is the latest version of this market-leading text, using comprehensive study material to introduce key methods and strategies that improve operation processes in the business environment.
Operations management Operations performance Operations strategy Product and service innovation The structure and scope of supply Process design The layout and look of facilities Process technology People in operations Planning and control Capacity management Supply Chain Management Inventory management Planning and control systems Operations improvement Lean operations Quality management Managing risk and recovery Project management
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