Compassion, caring and communication are all fundamental parts of patient care and something all health and social care workers encounter on a daily basis. This user-friendly reference guide will help you care for your patients in a person-centred way.
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CONTENTS
CODE OF CONDUCT AND CARE PROVISION
COMPASSION
Unconditional Positive Regard
Malignant Social Psychology
Using a Strengths Based Approach
Person Centred Care
Holistic Care
CARING
Care Planning
Care Pathways
The Caring Model
Dignity and Privacy
Respecting Others
Religion
Buddhism
Christianity
Hinduism
Islam
Judaism
Sikhism
Culture
Spirituality
Quality of Care
Complaints
Incident reporting
Reflective Practice
Clinical Supervision
Clinical Governance
Clinical Practice Benchmarking
COMMUNICATION
Types of
Active Listening
Communication Problems
Assessing Communication
