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Investigative Interviewing: The Conversation Management Approach 3rd Revised edition

Investigative Interviewing: The Conversation Management Approach 3rd Revised edition

Paperback by Shepherd, Eric (Chartered Forensic Psychologist, Counselling Psychologist, and Scientist, Chartered Forensic Psychologist, Counselling Psychologist, and Scientist, Forensic Solutions); Griffiths, Andy (iKAT Consulting Limited)

Investigative Interviewing: The Conversation Management Approach

£52.00

ISBN:
9780192843692
Publication Date:
26 Aug 2021
Edition/language:
3rd Revised edition / English
Publisher:
Oxford University Press
Pages:
752 pages
Format:
Paperback
For delivery:
Estimated despatch 1 Nov 2024
Investigative Interviewing: The Conversation Management Approach

Description

Conversation Management is an ethical, effective, and long-standing approach to investigative interviewing that is applicable to any investigative context, whether criminal or civil, based on a commitment to respect for the individual and the principles of successful communication. In the third edition of this highly successful book, the authors have reviewed both the evidence base supporting the approach and the presentation of the content. The result is a significant rewrite of the previous edition with new chapters, new information, and new tools to maximize disclosure by interviewees, now also supported by references and footnotes throughout the text. The text includes explanations of how conversation works and how a working relationship is created; the realities of influencing, persuasion, and negotiation; the process of telling and listening; how people remember and forget offence-related experience; how to assist their remembrance of offence-related detail; and how to ask the right question at the right time in the right way and specific chapters covering interviews with victims, witness and suspects as well as more diverse situations. Investigative Interviewing: The Conversation Management Approach is the definitive textbook for anyone seeking an in depth understanding of investigative interviewing as a subject and Conversation Management as a proven approach.

Contents

Fundamentals 1: The Conversation Management Approach to Investigative Interviewing 2: How Conversation Works 3: Memory 4: Processing Information 5: Coversing Mindfully: Creating Trust to Maximize Disclosure 6: Asking Questions 7: Managing the Individual's Response Applications 8: Before the Interview: Key Assessments, Decision-Making, and Actions 9: Interviewing the Witness: Key Considerations 10: Interveiwing the Suspect: Key Considerations 11: Interviewing the Suspect Who Answers Questions 12: Interviewing the Suspect Who Exercises the Right to Remain Silent Without Producing a Prepared Statement 13: Interviewing the Suspect Who Produces a Defence Statement 14: Extending the Mainstream 15: Evaluation: The Last Piece of the Jigsaw Reference Section

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